If you have received damaged, defective, or incorrectly shipped merchandise, or are not happy with your purchase we will do our best to accept, replace or refund any items within 14 days of delivery of purchases. On these returns, original shipping and handling charges are non-refundable and the customer is reponsible for all costs associated with return shipments of any kind.
We are unable to re-ship any orders or refund any customer whose order is not received due to an incorrect shipping address provided by the customer.
To make changes or cancel your order or any exchanges, refunds email ambertmusic@gmail.com with your first and last name, order number, the email address connected to the Paypal account that was used to purchase the item, and whether it is a return or an exchange that you are inquiring about and why.
